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Privacy Policy

How we collect, use, and protect your information at Mavtech Designs.

Last updated: February 21, 2026

1. Introduction

Mavtech Designs ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, submit design files, or use any of our prototyping and manufacturing services.

By accessing our website or engaging our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following personal information when you interact with us:

  • Contact Information: Name, email address, phone number, company name, and mailing address when you fill out our contact form, request a quote, or subscribe to our newsletter.
  • Project Information: CAD files, design specifications, technical drawings, material preferences, quantity requirements, and other project-related details you submit for quoting or manufacturing purposes.
  • Payment Information: Billing address and payment details when you place an order. Note that credit card processing is handled by secure third-party payment processors, and we do not store full credit card numbers on our servers.
  • Communication Records: Email correspondence, phone call notes, and any other communications between you and our team.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type and version, operating system, and device type.
  • Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic. See Section 6 for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process your orders, manufacture your parts, provide quotes, and deliver our CAD design, 3D printing, CNC machining, plasma cutting, and rapid prototyping services.
  • Communication: To respond to your inquiries, send project updates, provide technical support, and share relevant information about your orders.
  • Improvement: To analyze usage patterns and improve our website, services, and customer experience.
  • Marketing: To send you newsletters, industry insights, and promotional materials if you have opted in. You may unsubscribe at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Security: To protect against fraud, unauthorized access, and other security threats.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, shipping orders, or providing other business services. These providers are contractually obligated to protect your information.
  • Manufacturing Partners: In some cases, we may work with partner facilities for specialized manufacturing processes. Only the minimum necessary project information is shared, and all partners are bound by confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Intellectual Property and Design Files

We understand the sensitive nature of your design files and intellectual property. All CAD files, technical drawings, and project specifications submitted to Mavtech Designs are treated as strictly confidential. We will not share, distribute, or use your designs for any purpose other than fulfilling your order unless we have your explicit written consent.

Design files are stored securely on encrypted servers and are permanently deleted from our systems within 90 days of project completion unless you request otherwise or an extended retention period is agreed upon.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website performance and user experience
  • Deliver relevant content and marketing communications

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of certain features on our website.

7. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, encrypted storage for sensitive files, access controls, and regular security assessments. While we strive to protect your information, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact and order information is typically retained for seven years for tax and legal purposes. You may request deletion of your personal data at any time, subject to legal retention requirements.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
  • Data Portability: Request your data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at info@mavtechsol.com.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically for the latest information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: